Elaine is typical of many people helped by the
Neighborhood Center: she receives help from us, an in turn
she is able to help others.
Because of various family issues, she assumed care of her two
great-nieces in New York City. Seeking a fresh start, they
moved to the Utica area where she began to realize all the
challenges she faced as a relative caring for children who need
Thankfully, Elaine heard about the Kinship Care Management Program at The Neighborhood Center which provides advocacy,
outreach and support to kinship caregivers in Oneida and
Left to right: Mary Garcia, NC staff;
her niece Tameka
The girls attend Project AIM, another Center program that
provides adult mentors who give youth opportunities to build
self-confidence, reduce negative social behaviors and increase
connectedness to self, home and community.
Elaine states that the Center has made a difference in her life
and the life of her family by supporting them, helping her on
her bad days (she is battling cancer), giving her information
on local resources, helping them at Christmas time and
providing a place to meet others who are struggling with
issues just like hers.
She believes that the groups the girls are participating in have
helped them to see things differently. They are eager to
come to Project AIM where they receive positive influence
from people who care.
She feels it is important for them to keep coming because it
helps them to feel comfortable in Utica, a city that they are
still getting used to. She feels that it just “works for us.”
It would make her feel sad if the program was no longer
available. She feels that people need this program to
understand the help they can get while taking care of
someone else’s children.
Describing the Neighborhood Center she relates that it is
“unique, positive, wonderful, excellent and fast service”.
Elaine said program staff should be recognized for the job
they do-they are always positive and never negative. She said
coming to the Neighborhood Center is “like going to church
on Sunday, it makes me feel good for the week”.
She said she always feels welcome at the Center and wishes
more people would take advantage of the services and
supports that are offered.
My name is Louise and I am writing this letter in reference to the Kinship Care Management Outreach & Support
Program. I feel so blessed to have found this program because it has helped me to deal with the situations
that have arisen in my life. I lost my daughter three years ago and I now am raising her three children. I
must say that the road has been hard and I am now dealing with everyday challenges. I am currently 53
years old, disabled, not working and raising three adolescents. It is not easy when doors keep closing in
my face and I can’t get the help that I desperately need. I have issues buying clothing for all of the
children due to my limited income and it is hard just scraping by each day. Since I have found Kinship Care Management I am finally getting my life back on track especially by utilizing the Support Groups that Kinship Care Management
offers me. The Support Groups help me to get by, by giving me support to deal with my daily walk in life.
The program offers resources that will help to keep food on the table and clothes on my grandchildren’s
backs. As grandparents we do not get any kind of help to take care of our grandchildren and we are not
recognized for who we are or what we do. Thank God for Kinship Care Management because this program has been long
over-due and is truly needed in every city. I thank the Kinship Care Management for everything the program has to offer
and for caring about me and my grandchildren.~ Louise C. Utica, NY (Grandmother) 12/14/10
I became the caregiver for my granddaughter upon my daughter’s death. It is sometimes a little difficult
because of my health, and my granddaughter’s behavioral problems. The Kinship Care Management Support Group has
helped me by offering the support of other caregivers. The Kinship Care Management program staff has assisted me
with information and resources that I needed. A future need that I would like to see addressed is the lack
of respite in this community. As a grandparent raising a grandchild I feel as if we need a little respite.
We have also enjoyed the Family Fun Days events offered through program. The Family Fun Days help
the children to understand that there are others in the same or similar situations as them. I feel we as
caregivers also save the state of New York millions of dollars and this program is much needed and
should be given further funding to continue and expand. Thank you for this program.~ Michele G. Utica, NY (Grandmother) 12/10/10
This letter is to thank the Kinship Care Management Outreach & Support Program located in Utica, NY.
I heard about this program from another agency in the community where we take our granddaughter for
services. I went online and got some phone numbers in the Utica/Rome area and after a few more phone
calls; I made contact with the staff of the Kinship Care Management Program. We are grandparents of a 2 ? year old
little girl, we had been in and out of court for over a year and had been involved with the Social Services
Department and were looking for a Support Group with other grandparents in the same situation. We
made contact with Kinship Care Management program staff and after the phone call the staff came to our home and gave
us some paperwork to turn into the Social Service Department for financial assistance. The Kinship Care Management
staff even helped us fill out the lengthy and complicated DSS forms and they also made a number of
follow up calls to see how we were progressing. We are so pleased with the Kinship Care Management Program and
what they have done for us when we were in the most need of help. I only wish that Kinship Care Management could be
given more financial support so they can reach out to more people like us who are now caring for their
grandchildren. From what I have heard and seen there are a growing number of others like us as
grandparents who are now rearing their grandchildren. We need this Kinship Caregivers Group so they can reach out to others who are struggling to raise their grandchildren. Once again, a heartfelt thank you!~ Roger & Debbie P Rome, NY (Grandparents) 12/11/10
I am a caregiver for my 4 grandchildren that I have now gotten custody of. During the past year or so
their mother was not a responsible mother and their father got in legal trouble. I seen the children were
having problems at their home. I went and spoke with their mother and realized the problems were far
worse than I knew. Their mother, my daughter did agree to give the children to me until she was back
on her feet. But once I took the children their mother was nowhere to be found. I went to Family Court
to get legal custody of the children at which time their mother did not show up for any of the hearings.
At that point the child protective worker referred me to the Kin and Kids Program. It was the best thing
that ever happened to me and the kids. The Kin and Kids staff came out to the home and spoke to me
and my grandchildren. Since we have been in the Kin and Kids program we have went on family outings
with other kinship families and done things that we probably would have not done on our own due to
the expense of caring for our four grandchildren. The program has been great! For a period of four
months, when going to court nothing was being done the case was continually being post pone. Once I
was connected with the Kin and Kids program they accompanied me to court to offer me support and
explained things that I was unsure of. Now I can better explain myself. The support I received has been
wonderful. During this transition there were some family conflicts with other family members as a
result of strong feelings. The Kin and Kids program helped by offering and setting up a family meeting.
The family meeting gave us an opportunity to work out the problems by discussing what was in the best
interest of the children. The meeting also gave us a chance to be heard. Kin Kids have been a great help
and support. As a caregiver I would give this program a great big 10 stars for their great work. Without
this program I don’t know how I would have done taken on four children that could have been lost in
the system. Thank you.
Sherry, (Maternal Grandmother) Oneida County 11/21//2011
In 2011, my 8 year old granddaughter was removed from her home by an out of county child welfare
agency. My son called me for help and support. The labyrinthine journey through Family Court, Criminal
Court, and Kinship Foster Care began! I contacted a worker in the Oneida County Child Welfare agency
to enlist her aid and /or to get direction in facilitating communication between the out of county welfare
agency and Oneida County to get my granddaughter out of emergency foster care. The Oneida County
worker directed me to the Kin and Kids Outreach & Support Program. Since that traumatic day, Kin and
Kids Outreach has been invaluable support for me. Kin and Kin Program staff came to my home with a
folder of information. Although at the time I was overwhelmed and could not process much, they took
the time to gain insight into what were needed and provided support, kindness and professionalism. I
have referred to the folder of information numerous times. It covered financial resources, agency
contacts, as well as legal information and resources. I never knew there were so many resources
available! To have this information all in one place was great! Kin and Kids role did not end with
disseminating information. However, the program calls to check in monthly, and there are family events
planned (picnics, canal cruise). And I’ve had on an occasion met with staff at their office, where I was
again impressed with professionalism and knowledge in this highly specialized area. I recently heard the
Kin and Kids staff speak at a Kinship dinner held at the school. Again I was impressed with the scope of
the assistance offered by the program!
Jean, (Maternal Grandmother) Oneida County 12/15/2011
A year ago I moved in with my mom to help raise my sisters’ children that my mom had been taking care
of for four years. Kinship Care Management has been a huge support for us. They have helped us with everything from
food for holiday meals, clothes for the always growing kids and finding other groups and programs for
assisting families in need. I think the biggest thing they have helped our kids with is redefining and
accepting our new family. The family activities that Kinship Care Management puts on, gets together so many families in
similar situations, which I think is important to helping these kids feel a little more normal. Through
these activities the kids can see that they are not the only ones who have lost their parents in one way
or another. The kin caregivers are also given the chance to meet others in the same situation and create
new friendships and find support from one another. I am eternally grateful for all the help Kinship Care Management
have given us and for all of the amazing people they have brought into our lives.
Jamie (Uncle - Secondary Caregiver) Oneida County 12/21/2011
Five years ago I took in my 5 grandkids, 4 which were struggling with mental health problems. I lost my
job of 11 years within the first year as a result of how demanding these issues were and not being
prepared for them. The kids were receiving counseling but I had no clue on how to help them or myself.
It took me trying different programs and lots of phone calls before I found Kinship Care Management. I was amazed at
how much they helped, first with finding me information for better understanding how to better my
knowledge of the mental health aspect. Kinship Care Management also showed me different resources that were out
there. Kinship Care Management has a fun day for the families which helped everyone see that they’re not alone in this.
It’s a growing reality and without programs as great as this one, I know I would be struggling as would
others. May Kinship Care Management continue to be there for all caregivers. My heartfelt thanks to the amazing staff
at Kinship Care Management for all they do. Thank you for caring,
Ann, (Kinship Foster Grandmother) Oneida County 12/21/2011